Psyomics has announced a new partnership with waiting times improvement specialists Acumentice, in a move designed to help NHS trusts meet cost improvement targets and manage patient pathways.
The collaboration brings together two complementary areas of expertise: Psyomics’ clinically-led digital front door technology, and Acumentice’s hands-on consultancy and operational support in reducing waiting lists and improving data quality within NHS trusts.
Psyomics CEO, Dr Melinda Rees, said: “We know the NHS is being asked to do more, with less.
“This partnership is about meeting trusts where they are – whether that’s looking for a digital triage tool to manage referrals more effectively or needing broader pathway management and waiting times improvement support.
“Together, we can provide an adaptable solution that helps people get the right mental health care, faster.”
As the NHS faces growing pressure to deliver more with limited resources and with no significant increase in mental health funding anticipated in the upcoming 10-year plan – digital innovation and practical support for patient pathway management will be critical to sustaining and enhancing mental health services.
These priorities align with the Government’s three-pronged approach: transitioning from analogue to digital systems, shifting care from hospitals to the community, and improving service integration.
Operating at the more complex end of mental health, the Psyomics platform empowers healthcare professionals to gather rich, structured data directly from service users, generating high-quality reports in advance of triage and assessment.
To ensure this data continues to support efficient and effective care pathways, Acumentice offers expert support in developing robust systems and processes.
These solutions maintain data quality and transform insights into meaningful actions enabling better service management and helping to reduce waiting times.
From the very beginning of the service user’s journey, the platform encourages individuals to share their story in their own words, ensuring they feel heard and understood. Mental health intake, triage, and assessments are often inconsistent, time-consuming, and costly to deliver at scale.
The Psyomics Platform brings simplicity and consistency to these complex cases, multi-agency pathways, and diverse entry points.
By standardising access across mental health front doors, it streamlines pathways and engages service users from the outset.
With decades of frontline NHS experience, Acumentice works directly with NHS organisations across the country, supporting patient flow improvement, waiting times improvement, operational delivery and service redesign, using a combination of expert consultancy and digital solutions.
Their goal is to help the NHS realise its full potential through operational and data quality improvement.
Karina Malhotra, Founder and MD of Acumentice, said: “We are excited to enter this partnership with a company at the forefront of using digital innovation to improve patient pathways safely and efficiently.
“We are confident that our joint expertise brings a comprehensive solution to Mental Health NHS Trusts to help manage their patients more effectively throughout their journeys.”
The partnership will not require trusts to adopt both services, but instead offers a flexible, standalone or combined solution, depending on local need.
