As cybersecurity attacks become more sophisticated and natural disasters grow in severity and frequency, healthcare organizations need a more refined approach to resilience. This is a multifaceted effort to mitigate health system downtime and ensure that people, processes and technologies can operate when an incident happens.
“Corporate resilience is a sense of preparedness to be able to anticipate and respond to something unexpected,” says Sebastian Estades, healthcare lead for Google ChromeOS. It helps health systems limit an incident’s negative impact on patient safety, business continuity and their trust within the community.
Organizations may struggle to build resilience because it touches so many core functions and business processes. Simply put, everyone in the organization should be involved, and incident response plans need to be put to the test frequently. “The only way you know you’re ready is if you’re running drills,” Estades says.
Fortunately, the necessary steps for addressing resilience are well known, whether it’s advocating changes that make corporate culture more resilient or adopting modern technology that’s inherently more secure, such as ChromeOS.
DISCOVER: How can healthcare organizations benefit from Google ChromeOS and its built-in security?
